LIGHT
Light Ghanshyam was filled with excitement as he gazed out of the window from high above, taking in the view from top to bottom. It was his first time flying, he had specifically requested a window seat and had called Indigo's call center multiple times to ensure he got it. Ghanshyam was granted the initial opportunity to visit a client outside the state. He had a meeting scheduled with the client at 9:00 AM sharp in the morning. As a result, the company provided him with the chance to take a flight one day prior, but only after office hours. He was very excited after getting the boarding pass, as it mentioned the seat number 19A. Eager to share his joy, he promptly updated his status on WhatsApp and other social networks. Due to work commitments, he had booked the flight for 9 PM, as he could only leave the office after 6 PM. Despite facing numerous challenges such as submitting his baggage, going through laptop checks, and enduring a bus ride after the security checks, these obst...